Advanced Features
Export Conversations and Leads
Export conversations and leads from your chatbot for a given period.
Export Conversations
To export past conversations, visit the Chat Logs panel at: https://www.chat-data.com/chatbot/{chatbotId}/dashboard/chat-logs
. Here, you can apply filters to sort conversations based on their sources or whether they include leads. Additional filters, such as human live chat involvement, will become available after the feature launches.
Important Insight
- Entry Plan: Chat messages are deleted after 180 days.
- Standard Plan: Chat messages are deleted after 360 days.
- Professional Plan: Chat messages are deleted after 720 days.
Export Leads
Export previously collected leads via the Leads Dashboard at: https://www.chat-data.com/chatbot/{chatbotId}/dashboard/leads
.