Advanced Features

Set Up Notifications

Discover how to configure Chat Data to send daily email notifications for new conversations and lead generations.


Setup Process

Daily Conversations/Leads Notifications

To enable daily email notifications of conversations and leads, configure the settings at this URL: https://www.chat-data.com/chatbot/{chatbotId}/settings/notifications. Notifications are sent daily at 00:00 UTC.

Set Up Daily Notifications

Weekly/Monthly Summary Notifications

If you want to receive a weekly digest email of the statistical metrics of your chatbot, you can add your email address to the Weekly/Monthly Summary Notifications section. We will send you the following aggregated metrics for the past week or month:

  • Total conversations
  • Total leads
  • Total messages
  • Total messages per day
  • Total leads per day
  • Top 10 most frequently asked topics

You can also manually trigger those emails by clicking the Test button to get a notification instantly.

Set Up Weekly/Monthly Notifications

Important Insight

Each chatbot can send up to 5 email notifications for conversations and up to 5 email notifications for lead generations daily, totaling a maximum of 10 emails per day.

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