Add Action Items to Your Chatbot

Set up multiple action items, such as website links, phone numbers, and email addresses, which shows up in both your business profile and the header chips of your chatbot when embedded as a widget or iframe on your website.

Setup Process

Configure the action items feature of your chatbot by visiting the following URL: https://www.chat-data.com/chatbot/{chatbotId}/settings/actionable-items. This page will guide you through the setup process for incorporating action items into your chatbot. These action items will be displayed in both your business profile and the header chips of your chatbot.

Set up Action Items

Appearance

Those action items will be displayed in both your business profile and the header chips of your chatbot, as shown below:

Action Items Appearance

Important Insight

Aside from booking URLs, you can include appointment links in action item as a website type even if your booking system differs from Calendly.