Multi-platform Integrations

Discord Chatbots Integration

Learn how to integrate your chatbot with Discord to respond in your discord channel


Step 1: Create Your Customer AI Chatbot

Follow the Chatbot Creation section to create your chatbot based on your own needs.

Step 2: Find the Discord Integration

  • Create your Discord App at the the Discord App Dev page.

  • Make sure that the bot is set up as a PUBLIC BOT and the Server Members Intent and Message Content Intent are enabled as shown below. Discord App Setup

  • Navigate to the Integrations tab in your chatbot menu. Click the Add to Discord button to initiate the integration process. After entering the client ID and secret token for your Discord bot, click the connect button. Subsequently, a pop-up window will appear for authorization to integrate the chatbot with the selected Discord server. Refer to the video demo for a visual guide.

Step 3: Engage with the Bot

Interact with the chatbot by either tagging (@) it or responding to its previous messages directly. You can also direct message the chatbot by typing /dm to initiate a private message either from the server channel or to the chatbot directly. Refer to the video demo for a visual representation of the process.

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