n8n Integration

This is the official n8n integration for Chat Data. It provides nodes to interact with the ChatData platform, allowing you to manage chatbots, send messages, retrieve leads, and more.

Prerequisites

To use the ChatData integration, you must have:

• A paid ChatData account. You can create an account at chat-data.com.
• Your ChatData API key, which you can obtain from your account settings.

Installation

Follow these steps to install this node in your n8n instance:

npm install n8n-nodes-chat-data

For n8n desktop app/local installation:

n8n-node-dev --install n8n-nodes-chat-data

Node Reference

Chat Data

This node can be found in the 'Action' or 'Trigger' category in n8n.

Operations

The operations in this node are organized into the following categories:

Action

• Send a Message: Send a chat message to a chatbot
• Get Leads: Retrieve customer leads from a chatbot
• Get Conversations: Retrieve conversation history from a chatbot

Chatbot

• Create Chatbot: Set up a new AI-powered chatbot
• Retrain Chatbot: Update a chatbot with new data
• Update Base Prompt: Modify a chatbot's base prompt
• Get Chatbot Training Status: Check the status of a chatbot's training

Other

• Make API Call: Make a custom request to any Chat Data API endpoint

Triggers

Triggers in the ChatData node:

• On New Message: Triggered when a new chat message is received
• On Lead Submission: Triggered when a customer submits lead information
• On Live Chat Escalation: Triggered when a chat is escalated to a human agent

Authentication

This node requires an API Key for authentication. To set this up:

1. Create an API key in your ChatData account:

   • Log in to your ChatData account
   • In the top right corner, click your Username > Account Settings
   • In the API Keys section, click Create a new secret key
   • Copy the API key value

2. In n8n, create a new credential:

   • Choose "ChatDataApi" as the credential type
   • Enter your API key in the API Key field
   • Enter your Chat Data instance URL (usually https://app.chat-data.com)
   • Save the credential

Use Cases

With the n8n ChatData integration, you can:

• Build complex workflows that integrate your chatbot with CRM systems
• Automatically process leads from your chatbot
• Create notification systems for live chat escalations
• Set up automated conversations based on external triggers
• Connect your chatbot to other business tools in your stack

Further Information

• N8n Chat Data Npm Registry

Please send an email to [email protected] if you have any questions or need assistance with the n8n integration.